Taylor University Case Study

Modernizing Campus Infrastructure Through Documentation Clarity

Client Overview

Organization: Taylor University
Environment: Multi-building university campus
Primary Challenge: Mixed-generation infrastructure and inconsistent documentation

The Challenge

Like many universities, Taylor University’s communications infrastructure evolved over time as new buildings were added and technology standards changed. While newer facilities had accurate documentation, older buildings lacked reliable records, making network maintenance, upgrades, and troubleshooting increasingly complex.

Without a consistent, centralized documentation system, routine additions or repairs to communication cabling in older buildings often required manual pathway tracing, slowing response times and consuming valuable IT resources.

As noted by IT Director T.R. Knight, the infrastructure grew alongside the university, but without proper documentation, maintaining legacy environments became inefficient and difficult to scale.

What Was at Stake

  • Time-consuming troubleshooting and repairs

  • Limited visibility across older campus buildings

  • Inconsistent documentation standards

  • Increased operational burden on IT staff

  • Difficulty supporting future campus growth

Taylor University needed a sustainable, campus-wide solution to standardize documentation and restore confidence across all facilities, regardless of building age.

The Solution

Taylor University partnered with Global Solutions Technology to implement a comprehensive infrastructure documentation and management initiative using VCAAMS™ (Virtual Cable Audit & Asset Management Services).

The goal was to deliver a fully manageable, electronic, and scalable documentation system that would unify infrastructure records across the entire campus.

Our Approach

GSTech executed a structured, multi-phase approach designed for accuracy, consistency, and long-term usability:

Step 1: Creating a Digital Foundation

  • Developed sustainable electronic floor plans using existing as-built drawings

  • Generated new blueprints for buildings lacking accurate documentation

  • Built a centralized database capturing detailed network and cabling data for every campus building

Step 2: Infrastructure Documentation & Integration

  • Conducted on-site audits of Communications Rooms

  • Created electronic rack layouts and detailed rack elevation drawings

  • Integrated all floor plans and rack data into a single, intuitive digital platform

Step 3: A Scalable, Sustainable Solution

  • Delivered both electronic and large-format printed documentation

  • Standardized records across all campus facilities

  • Ensured documentation could be easily updated as infrastructure evolves

The Results

Taylor University gained complete visibility and confidence across its communications infrastructure—campus-wide.

Key Outcomes

  • Interactive electronic floor plans documenting every network and technology port

  • Centralized database for seamless access, updates, and long-term management

  • Detailed rack elevation drawings supporting efficient troubleshooting and maintenance

  • Faster Moves, Adds, and Changes (MACs) with accurate, up-to-date documentation

  • Rapid issue resolution with immediate access to infrastructure data

  • The result is a future-ready, standardized infrastructure foundation that supports both daily operations and long-term campus growth.

Ongoing Value

With GSTech providing ongoing discovery, data population, and documentation maintenance, Taylor University’s IT team can focus on mission-critical initiatives rather than reactive troubleshooting. Infrastructure updates and expansions can now be executed confidently—without concerns over outdated or missing records.

Why This Matters for Higher Education

If your campus:

  • Includes buildings of varying ages

  • Lacks consistent infrastructure documentation

  • Experiences slow troubleshooting or maintenance challenges

  • Is planning technology upgrades or expansion

This is exactly the type of environment Global Solutions Technology is built to support.


Ready to Gain Infrastructure Clarity?

Request an Infrastructure Assessment to see how Global Solutions Technology can deliver the same level of visibility and confidence for your organization.
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